Chargeback Reason Codes

Every chargeback comes with a reason code. We've listed all the reason codes from the top 4 major credit cards; Visa, MasterCard, American Express, and Discover.

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Chargeback Reason Codes by Card Issuer

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Visa

Visa’s chargeback reason codes are grouped by fraud, authorization errors, processing errors, and customer disputes.
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MasterCard

MasterCard’s chargeback reason codes are grouped by fraud, authorization errors, point-of-interaction errors, and cardholder disputes.
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American Express

American Express's chargeback reason codes are grouped by fraud, authorization errors, processing errors, inquiry / miscellaneous errors, and cardmember disputes.
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Discover

Discover's chargeback reason codes are grouped by cardholder disputes and authorization errors.
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Chargeback Reason Codes Demystified

Understanding the true meaning of chargeback reason codes is one of the more complex parts of the chargeback representment process. While seemingly straightforward and insightful, chargeback reason codes often only tell part of the story.

Read the full article here.