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Chargeback Reason Codes
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Reason Code
10.1
10.2
10.3
10.4
10.5
11.1
11.2
11.3
13.1
13.2
13.3
13.4
13.5
13.6
13.7
13.8
12.1
12.2
12.3
12.4
12.5
12.6
12.7
13.7
Cancelled Merchandise / Services
Switch to
Visa
MasterCard
American Express
Discover
Reason Code
13.7
Category
Consumer Disputes
Workflow
Collaboration
Time Limit (Acquirer/Merchant)
30 Days
Time Limit (Issuer/Cardholder)
120 Days