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Chargeback Reason Codes
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Reason Code
10.1
10.2
10.3
10.4
10.5
11.1
11.2
11.3
13.1
13.2
13.3
13.4
13.5
13.6
13.7
13.8
12.1
12.2
12.3
12.4
12.5
12.6
12.7
12.5
Incorrect Amount
Switch to
Visa
MasterCard
American Express
Discover
Reason Code
12.5
Category
Processing Errors
Workflow
Collaboration
Time Limit (Acquirer/Merchant)
30 Days
Time Limit (Issuer/Cardholder)
120 Days